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Quick Answers
Before you write.
Every piece is made to order. Production takes 3–5 business days, then it ships free with tracking.
Returns are accepted within 30 days of delivery, in the original packaging. We email you a prepaid label - see Shipping & Returns for full details.
Photograph the box before opening and message us through this form. We'll remake and reship it free, no questions asked.
Not at the moment. We keep a tight set of proven sizes so build quality and delivery times stay consistent.
For everything else, see the full FAQ.